Notes from the field.
Practical writing on running field delivery, proving the work and getting paid for it.
From the FortyFive team
- Toby Forman
Orchestration without the friction
MSPs answer to the customer for field work their partners deliver. Why that chain creates friction and blind spots, and what changes when everyone works from one record.
- Blog
Marketplace or orchestration platform: which does your field operation need?
Labour marketplaces help you find technicians. Orchestration platforms carry requirements, evidence, acceptance and payment through every job. How they differ, and how to choose.
- Friction Files
“Done” and “paid” are not the same word
A finished installation, three months unpaid, because the photos that prove it were sent to a group chat. Why delivery evidence goes missing in field services, and how keeping it with the job changes that.
- Toby Forman
Completion is a status. Acceptance needs a record.
Why a job marked complete is not the same as work that can be approved and paid, and what changes when the record is captured as the work happens.
The Friction Files
Real moments of everyday field-services friction, anonymised, and what it takes to remove them.