Digital site report: the on-site record of field work, captured as it happens
What it is for
A site visit produces two things: the work itself and the record of it. The work stays on site. The record is what everyone else relies on: the reviewer who decides whether the job meets the requirement, the customer who wants to know what was done, the finance team that invoices it and the next engineer who visits. A digital site report captures that record while the engineer is still on site, when it is easiest to get right.
What it should include
- The job and site: reference, address, access details and the scope that was agreed.
- Each required check: the step from the runbook, with the evidence that shows it was done.
- Evidence: photographs, test results, readings, serial numbers and notes, attached to the check they demonstrate.
- Provenance: time and location for each item, and who captured it.
- Changes and exceptions: extra work and its approval; access failures or missing prerequisites recorded when they happen.
- Sign-off: the engineer’s completion and, where needed, the site contact’s signature.
Digital site report vs paper job sheet
| Paper or PDF job sheet | Digital site report | |
|---|---|---|
| When it is filled in | Often after the visit | During the visit |
| Evidence | Separate photos, if any | Attached to each check |
| Time and location | Written by hand | Recorded automatically |
| Arrives with the reviewer | Days later | Same day |
| Corrections | Overwritten or re-issued | Logged alongside the original |
Common problems it solves
- Missing photos or checks that trigger a revisit.
- Invoices queried because the extra work cannot be shown.
- Faults that cannot be attributed because nobody recorded what was tested.
- Acceptance that waits for paperwork to arrive.
How FortyFive does it
In FortyFive the digital site report is built into the job. Engineers follow the runbook on their phone, capture evidence against each check and complete the job; the report goes straight to review as proof of delivery. See how a job moves through FortyFive.
Last updated · FortyFive
Frequently asked questions
Is a digital site report the same as a job sheet?
It replaces one. A paper or PDF job sheet is usually filled in after the work and scanned later. A digital site report is captured during the visit, against the checks the job requires, with time and location recorded automatically.
What is a DSVR?
Some operators call it a digital site visit report. The idea is the same: a structured, contemporaneous record of the visit.
Who uses the report?
The reviewer who accepts the work, the account manager who answers the customer, the finance team that invoices it and, later, anyone investigating a fault on that site.
Does it need to be tamper-evident?
It should be. Corrections should be logged alongside the original rather than overwriting it, so the report can be relied on months later.
Related terms
Proof of delivery in field services
Proof of delivery in field services is the record that shows a job was completed to the agreed requirement: what was done, where, when and by whom, measured against which acceptance criteria, and who accepted it.
Field service runbook
A field service runbook is the set of steps, checks and required evidence for a type of field job, given to the engineer before and during the work so that every visit meets the same standard and can be accepted against it.
Acceptance criteria for field work
Acceptance criteria for field work are the specific, agreed conditions a job must meet to be accepted as complete, and the evidence that will show each one has been met.
See how FortyFive proves the work.
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